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Research Services

This service is aimed at:

  • Family historians and researchers
  • Medal collectors
  • Medal dealers
  • Writers and biographers

and anyone who is interested on military history

This page details the resource services that are available:

Information source

This research is based on information available at the National Archives, Kew, London.

Information scope

War medal verification:

Boer War medals
Great War medals
Campaign medals from 1793 onwards

London Gazette:

Honours and awards
Mentions in despatches

Records of service:

Officers' records
Soldiers' service documents

Time

The elapsed time from receipt of a request to delivery is difficult to estimate.  The time depends on the amount of initial information provided, the depth of research requested and how quickly the information can be found.  We estimate that all requests will be completed in 10 working days.  

Urgent requests can be handled, albeit at a higher cost.

Delivery formats

The information found can be presented in any configuration of three choices:

1.  On A3 sheet of paper
2.  As a high resolution digital image (emailed or downloaded from a secure FTP site)
3.  As a formatted Word and PDF file.  Click here for an example

What we need from you to commence a search:

The More information you can provide, the quicker will be the search for information and thus the lower will be the cost.

As a minimum, we require:

  • the full name of the individual
  • the name of the service/unit in which he served
  • his service number (if applicable)
  • approximate service dates
  • whether he died in service
  • the delivery format you require

Costs

To simplify the issue of costs, we operate on a time basis.  The standard charge for an hour's work is £20 (ex VAT) with time being used in 30 minute blocks.  The lowest cost is therefore £10 for up to 30 minutes work.

In addition to the hourly rate, paper copies and postage will be charged at cost.

The production of a formatted Word and PDF file costs £10 ex VAT.

Note that sometimes there is no information to be found at the National Archives.  As this fact only becomes apparent after time has been invested in the research, a charge for time is still made.

We will spend up to two hours searching for information.  If nothing has been found by this time, we will seek your approval before carrying out any further research.

Payment

Payment can be made by Sterling cheque drawn or PayPal.

Terms and conditions

1.  We reserve the right to decline any research request
2.  New customers must pay in advance for all research.  Established customers must pay within 7 days of the information being received to you
3.  Items posted use the signed-for service to ensure receipt and are charged for at cost
4.  Prices are subject to change and variation and will be confirmed at order placement
5.  All prices exclude VAT which will be levied at the applicable rate